NEWSLETTER – July 2017
The winter is now upon us and along with it comes the seasonal coughs and colds. Just a gentle reminder that the flu vaccine is still available. Check with the Doctor or Nurse, you may be entitled to a free vaccine. The link below will help you with information regarding flu like illnesses.
There have been a few changes at the clinic, the upgrading of the reception area is complete with all the waiting room furniture recovered and looking very smart.
Free WIFI is available while you wait, just ask the receptionist for the password, they will be happy to help you.
There have been incidents recently where patients have filmed within the clinical areas using their phones, inadvertently capturing images of other patients and staff. This can be seen to breach the Health Information and Privacy Regulations. We ask that phones are not used in these areas to protect the privacy of other patients and staff. Please do not be offended if you are asked to turn your phone off.
Changes have occurred in our staffing. We welcome Dr. Sarmad Iwaz our new GP and Dr. Steve Sohn our New GP Trainee Registrar. Dr. Eve Teo and Dr. Imran Zia our previous GP Trainee Registrars have now moved on to their next placements, although you will still see Dr. Imran Zia from time to time working in the clinic.
New Nurses welcomed in the last few months are Nurses Alethea, Lauree, Hanna and Nurse Tracey has returned from her travels. We also welcome our new weekend Receptionist Damitu.
Website Patient Portal
We are continuing to develop our website/patient portal and hope to have many more services available in the near future. In the meantime, please feel free to make appointment bookings online. This frees up the telephone lines especially at busy times when some of you are finding it difficult to get through to reception.
We value input from patients from various surveys carried out via patient questionnaires and have acted on several of the positive suggestions of patients in the past, such as providing free WIFI and waiting room layout. We thank you for taking the time to fill in the surveys.
Please feel free to use the suggestion box at reception to give us feedback on how we can improve our service to you.