NEWS LETTER MAY 2018
The winter season is rapidly approaching, so a friendly reminder to come in and have your flu vaccination. If you are unsure whether you are entitled to a free vaccine, please call the clinic and we will advise you.
The Zostavax Vaccinations (Shingles Vaccination) will be free for patients between the age of 65 and before your 81st birthday. This is a catch-up program until 2020. Not all patients are able to have this vaccine, and may have to check with their GP first.
You may have noticed a few changes at the clinic recently both in staffing and also the exterior of the building. The external overhanging canopy has been removed for safety reasons. Some of the canopy was damaged in recent storms, and this alerted us to the hazard of more damage. The front of the building will have new signage as soon as possible.
The staff changes have seen some long-serving staff move to other clinics to be nearer their homes.
Nurses Stephanie, Emma and Jolene have left us. We were sorry to see them go, but you may see them in the clinic from time to time, as they will most likely do some casual shifts for us.
We welcome: Nurses Meiyun, Sherie, Kerry and Jie
Doctors Imran & Sobia
Locum (weekend) Doctors Frat & Anita
Receptionists Srimatthy and Loan
We are pleased to have these members join our team and they will be a great asset to the clinic.
Our website www.bakerfield.co.nz is proving popular with our patients, and as such we are making a few additions. In the near future, you will be asked when requesting a repeat prescription to pay online prior to the prescription being produced. You will also be asked for payment details when making a phone request for the same. This is to reduce the administrative costs of dealing with a large number of uncollected prescriptions. If a repeat prescription is declined for any reason, we will immediately refund the money via your original method of payment.
Outstanding accounts will also be able to be paid online in the near future.
We have taken these measures in order to be able to maintain low fees for our patients.
Childhood immunisations will not be done after 5 pm, the reason for this is if a child has a reaction it may occur during the night when help may not be as available, so it is safer to do childhood immunisations in the early part of the day.
You can help us and your fellow patients in trying to minimise waiting times. A normal 15-minute consultation should generally cover one or two issues. If you are coming in with multiple issues, please book a 30-minute appointment as handling these will take the Doctor over 15 minutes and so delay other patients seeing their Doctor on time, but it will extra charge.
Booking appointments On-line
Online bookings are continuing to grow each month. It is easy for patients and frees up our phone lines to assist patients in other ways. For those of you who have not used it, you can book your appointment online via our website www.bakerfield.co.nz
After Hours Care
In the evenings and weekends, the clinic is an Urgent Care Service only, not a GP Service. Patients with minor ailments that are not urgent may be asked to see their GP during normal hours. This is to reduce the waiting times for people requiring urgent care.
Patient Experience Survey
During May 2018 you may be asked to participate in this survey. This is a Government survey to assess patient experiences in the Health Sector. It is your opportunity to have your say and hopefully assist with policy and decision making. It should not take more than 5-15 minutes and you will be contacted via TXT if you are selected to take part. The selection process is random.
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